At Selene Dance Shoes , we believe that each pair of our shoes is expertly handcrafted, reflecting our philosophy of elegance and perfection. Every order isn't just a product; it's an experience tailored specifically for you.

You can request a return within 14 days from the date you receive your products.

Products to be returned must be unused , unworn except for testing , and returned complete with their original box and all accessories .

Each product is thoroughly inspected by our quality control team. Returns cannot be accepted if signs of use or damage are detected.

You can initiate your return request by sending an email to selenedanceshoes@gmail.com with your order number.

After you receive a confirmation email, you can send the product to us via courier.

Once your return is approved as a result of the quality control process after the product arrives, your payment will be refunded to your original payment method within 5–10 business days .

Returns or exchanges are not accepted for special order products produced in line with personal size, color or design preferences.

These products cannot be offered to any other customer as they are designed specifically for you.

The return process for international orders may vary depending on our logistics provider. Customs duties and shipping costs are the responsibility of the buyer.

Selene Dance Shoes operates with the principle of excellence at every production stage.

However, in the unlikely event of a manufacturing defect, you can contact us for a product inspection. In any case, we will provide you with a solution that aligns with our brand's commitment to elegance and trust .